The RN "Pure Satisfaction" Guarantee

They say that in marriage or relationships, If your partner isn’t happy, you’re not happy. We're the same way. If you’re not satisfied with our products, we’re not either. And we don’t think you should pay for them.

Robert Natali Pure Grooming Essentials are specially formulated to provide a superior grooming experience. And yet, every man is a unique individual with his own personal preferences. We therefore invite you to experience our products, risk-free. If, for any reason, you are not completely satisfied—if you do not experience The RN Difference—please contact Customer Service by phone within 30 days of delivery and we will promptly return the full purchase price of the product(s).[For more information, see our Refunds & Returns.]

Contact RN by phone:   855.678.5855
(Mon – Fri, 9am – 6pm CST)

Valid only for products purchased directly from Robert Natali and shipped within the United States. Limit one refund per product, per name, household or address. Lifetime limit of three product refunds per name, household, or address. Use of multiple addresses or PO Boxes to obtain additional refunds is fraud and may result in prosecution. Refund is limited to the purchase price and excludes taxes, shipping, and handling. The Company will attempt to process all refunds within 30 days of valid submission. Refunds will be made to the original form of payment or by a check mailed by the Company.